We want you to be truly satisfied.
At Vibeynnon.shop, our goal is to give you peace of mind with every purchase. If you are not satisfied with the product you receive, we are willing to provide reasonable return support so you can return it without any worries.
Return Eligibility
Items meeting the following conditions can be returned:
The item is unused, unwashed, and shows no obvious signs of wear.
The item retains its original packaging and tags and does not affect resale.
The application must be submitted within a certain period after receiving the item (the specific number of days for return is shown on the order page or return application page).
Non-Returnable Items
The following items are not eligible for return:
Items that have been visibly used, washed, damaged, or are missing their original packaging.
Items that have exceeded the return period.
Return Process
Submit a return application in your personal account, stating the reason for the return.
Wait for customer service approval (usually within 1-2 business days).
Return the item as instructed (we recommend using a trackable shipping method).
After the item is returned and inspected, we will arrange a refund.
Refund Instructions
The refund will be processed through the original payment method, usually within 5-10 days after inspection. Refunds will arrive within one business day.
The refund amount will be the actual amount paid for the goods (excluding shipping costs incurred on the original order, except in special circumstances).
For returns due to product quality issues, we will bear the return shipping costs (valid proof is required).
Important Reminder
All returned goods must be in resalable condition; otherwise, we reserve the right to refuse a refund or deduct corresponding fees.
Please refer to the page description.
The final interpretation right belongs to Vibeynnon.shop.
Our Commitment
We take every return request seriously and hope to provide you with a worry-free shopping experience through a transparent and fair process. If you have any questions about the products, we recommend contacting customer service for confirmation before placing an order to avoid unnecessary return procedures.
Thank you for your trust in Vibeynnon.shop.
Your satisfaction is our top priority.